The basic idea behind the phrase ‘big data’ is that everything we do is increasingly leaving a digital footprint (data) which can be used and analysed.
What is big data?
The basic idea behind the phrase ‘big data’ is that everything we do is increasingly leaving a digital footprint (data) which can subsequently be used and… http://www.clearviewbusiness.com/magazine/what-big-data/
In this connected age, customers across all sectors expect more than they ever have before from the services they consume. For businesses this presents a challenge in meeting with ever-changing demands in order to secure long-term sustainability. This app…
Can the housing sector ever see residents as customers?
By Peter Watson, Director at ENGAGE Prop Tech
In this connected age, customers across all sectors expect more… http://www.clearviewbusiness.com/magazine/can-housing-sector-ever-see-residents-customers/
There are many reasons to have a voice of the customer dimension to your digital journey project. You need to understand the effect of changes on all of your customers.
Going on a self-serve digital journey? Don't forget the customer
I am motivated to see the level of innovation being shown by organisations in recent… http://www.clearviewbusiness.com/magazine/dont-forget-customer/
SWOT analysis, is an acronym commonly used in the world of business standing for strengths, weaknesses, opportunities and threats.
What is a SWOT analysis used for?
SWOT is an acronym commonly used in the world of business standing for strengths, weaknesses, opportunities and threats. A SWOT analysis… http://www.clearviewbusiness.com/magazine/what-swot-analysis-used/
Customer insight and action is critical for business success! In order to ensure effective customer engagement, it is critical that you access the right information at the right time, from the right people, in the right way. Don’t just assume you know wh…
What is customer insight and action?
Customer insight and action is one of those terms that is particularly vulnerable to multiple interpretations and misinterpretation. … http://www.clearviewbusiness.com/magazine/what-customer-insight/
Customer engagement is all about deepening your relationship with your current customers as well as establishing new, high value customer relationships.
What is customer engagement?
In this blog we explore the meaning behind the widely used term ‘customer engagement.’ Simply put, the phrase is used in many different ways,… http://www.clearviewbusiness.com/magazine/what-customer-engagement/
In this blog article we explore the meaning behind the phrase “three lines of defence.” For those organisation’s utilising this approach, the definition and meaning is obvious, but for others the definition is cloudy to say the least.
What is three lines of defence? In this blog article we explore the meaning behind the phrase “three lines of defence.” For those organisation’s utilising this approach, the… http://www.clearviewbusiness.com/magazine/what-three-lines-defence/
There are a vast number of business intelligence software solutions on the market; Clearview’s business intelligence and reporting solution has been specifically built as a next generation business intelligence (BI) tool.
What is business intelligence software?
Business intelligence software is a type of application software designed to retrieve, analyse, transform and report on data for… http://www.clearviewbusiness.com/magazine/what-business-intelligence-software/
We began our apprenticeship journey in August 2011, and we are proud to be supporting National Apprenticeship Week for another year.
National Apprenticeship Week 2017
We began our apprenticeship journey in August 2011, to support young people as part of our Corporate Social Responsibility efforts. Since… http://www.clearviewbusiness.com/magazine/national-apprenticeship-week-2017/
In February 2017 we held a donation of goods charity event for the Daisychain Benevolent Fund Trust as part of our Corporate Social Responsibility efforts. The aim of the trust is the relief of sickness and the preservation of health of children and young…
Daisychain Benevolent Fund event success
In February 2017 we held a donation of goods charity event for the Daisychain Benevolent Fund Trust as part of our Corporate… http://www.clearviewbusiness.com/magazine/charity-event-success/
Blog: Business intelligence simplifies information discovery and analysis, making it possible for decision-makers at all levels of an organisation to more easily access, understand, analyse, collaborate, and act on information, anytime and anywhere.
What is business intelligence?
Business Intelligence (BI) is a buzzword describing the set of strategies, processes, applications, data, products, technologies and… http://www.clearviewbusiness.com/magazine/what-business-intelligence/
Blog: Ding! Oh no, the dreaded "update your risks" reminder email has arrived in my inbox and woken me up. At first you ignore it, hit the snooze, but it's still there..
My risk management dream
I’m asleep and dreaming. Zzzzz!
Ding! Oh no, the dreaded “update your risks” reminder email has arrived in my inbox and woken me up. At first you… http://www.clearviewbusiness.com/magazine/de-risking-your-risk-process/
Blog: The business case for a single customer view is well established. Having the right customer relationships increases trust and loyalty, resulting in more repeat business and can lead to customers recommending you to friends and colleagues.
Loving your customer as a pathway to business growth
Businesses have always sought ways of improving their performance to gain a competitive edge and fuel growth. How this… http://www.clearviewbusiness.com/magazine/loving-your-customer/
Blog: Organisations have detailed risk registers and control functions, this is no longer sufficient; you must now ensure that clear roles and responsibilities are defined and individuals accountable for risks and their management.
Risk assurance – the 3 lines of defence
In today’s ever changing world risk management is of increasing importance. Stakes are high… without a cohesive approach to risk,… http://www.clearviewbusiness.com/magazine/risk-reso/risk-3-lines-defence/
Blog: Are you feeling overwhelmed with performance data, reports, dashboards, scorecards and metrics? Does it feel like you measure and monitor everything that moves?
Measure what matters
Are you feeling overwhelmed with performance data, reports, dashboards, scorecards and metrics? Does it feel like you measure and monitor everything… http://www.clearviewbusiness.com/magazine/measuring-what-matters/
Blog: In a rapidly changing world how do you ensure that you put your limited resources behind what you’re striving to achieve?
Get acquainted with your customers...
In a rapidly changing world with budgets shrinking, and demands ever increasing for information and knowledge, how do you ensure that… http://www.clearviewbusiness.com/magazine/getting-know-your-customer/
Blog: When making decisions you increasingly need to find the balance between your thinking head and your gut instinct. Big data presents an opportunity for better, data-informed decision making. Can you ignore it?
Data-powered decision making - empowering your business for growth
What you do as a business, when it comes down to it, is all about focus and choice. You decide what areas… http://www.clearviewbusiness.com/magazine/decisions/