Manages all customer engagement activities, the core of the system
Reduce the administrative burden of engagement activity tracking;
Manage all engagement events and activities together, with everything visible in one place;
Enable any department or individual to easily capture an activity or event as it happens;
Better target your involvement effort with ease;
Optionally reward customers for becoming involved;
Record and review the expected and actual costs associated with an activity; and
Track and monitor outcomes, impacts and the social value arising from activities.