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ISO 9001 AND 27001 for a third successive year

Clearview have been certificated for a further 12 months for ISO 9001:2015 and ISO 27001:2013 following a recent external audit and inspection. This is now our third successive year of successful certification for both standards.
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Customer profiling and how to approach it

Customer profiling is a way to create a portrait of your customers to help you make design decisions concerning your products and services.
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Meet Dexy - our new apprentice

As an apprentice software developer, Dexy is now a member of the development team and will be working to gain his software development technician level 3 with the help of the apprenticeship provider QA Limited.

 

 


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whg began their Clearview journey in 2007 with the Strategy and performance software suite, and then purchased the Clearview business intelligence and reporting tool in 2013; implementing both to help them achieve their business objectives.
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There are a vast number of business intelligence software solutions on the market; Clearview’s business intelligence and reporting solution has been specifically built as a next generation business intelligence (BI) tool.
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We began our apprenticeship journey in August 2011, and we are proud to be supporting National Apprenticeship Week for another year.
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In February 2017 we held a donation of goods charity event for the Daisychain Benevolent Fund Trust as part of our Corporate Social Responsibility efforts. The aim of the trust is the relief of sickness and the preservation of health of children and young adults in the community.
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Clearview Systems are collecting your unwanted goods to donate to the Daisychain Benevolent Fund Trust.
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Blog: Business intelligence simplifies information discovery and analysis, making it possible for decision-makers at all levels of an organisation to more easily access, understand, analyse, collaborate, and act on information, anytime and anywhere.
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Case study: Audience Insight Wales is an Arts Council Wales project delivered by Clearview to help arts organisations understand and develop their audiences by collecting, analysing and interpreting data.
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Video: Learn how Clearview's risk module can help you manage and report on risk and help embed a consistent approach to risk management across your organisation.
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White paper: Many organisations have processes in place to manage risk, but, they are often not as robust as they need to be; or they are more focused on yesterday’s risks rather than being forward looking. Organisations like yourself need to start taking a holistic approach to risk, moving from being reactive to proactive, and using risk as a strategic driver of performance.
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Case study: A new risk management policy has been developed that sets out Fortis Living's approach and commitment to the management of risk. The policy introduces a framework and guidelines to identify, manage and mitigate risk, ensuring that a proactive risk management culture is embedded throughout the organisation, and risk assurance is an integral part.
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Top tips: Coaching is a form of development in which a person called a coach supports a learner or client in achieving a specific personal or professional goal by providing training, advice and guidance.
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Top tips: A continuous improvement culture is a culture whereby there is a constant effort to improve your business. This will include your performance, processes, products, and services, with the aim of minimising costs, reducing waste, streamlining work, improving efficiency and maximising output.
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White paper: This best practice guide gives an introduction to performance management as well as a best practice guidance on the main elements of an effective performance management framework.
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Case study: CBH has always been focussed on performance. This led to them implementing Clearview to manage their performance and to report their progress.
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User Group: Clearview Midlands user group, 5th of October, 10am-4pm at The Studio Events, Birmingham
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User Group: Clearview Midlands user group, 4th of October, 10am-4pm at The Studio Events, Birmingham
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Exhibiting: Business Expo Thursday 6th of October 2016. At the Three Countries Showground, Malvern.
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News: The Worcester Award is run by the University of Worcester’s Careers and Employability team and is supported by a number of local employers. It encourages students to participate in a range of activities to help boost their employability.
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Case Study: Cestria Community Housing decided to implement Clearview back in 2008 to help manage and monitor performance for individuals and for the whole association, to deliver on their strategic plan.
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News: Scotland's Housing Network are the latest organisation to implement Clearview Business Intelligence and Reporting